Policies
Refund Policy-
We are happy to refund any damaged or faulty goods. Unfortunately we cannot accept returns and refunds for change of mind. You must contact us within 7 business days upon receiving the items or we will be unable to accept your return. We are not responsible for the cost of returns.
For items to be returned they must meet the following
- be in original condition
- un washed and unworn
- any labels, logos, or tags still attached
For returns please contact vie our email.
Shipping Policy-
We offer a flat rate shipping price of $10 for standard shipping or $15 for express shipping to Australia ONLY. Please allow up to 10 business days to receive your items once posted. During busy times of year such as Christmas ect they can be delays in the post that are out of our controll.
We normally post packages on Wednesdays and Fridays. we may post on other days if it fits with our days in town.
Terms & conditions
This website is operated by Pipp&Crew. Throughout the site, the terms “we”, “us” and “our” refer to Pipp&Crew. Pipp&Crew offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated herePlease read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Get in contact with us
If you would like to get in contact with us please email us and we will try our very best to get back you you in a timely manner. Alternatively you can reach out via our instagram or facebook messages.